Orders may be placed over the phone, through the mail, our website, email.
Domestic orders ship USPS First Class for order under 15 oz, or USPS Priority mail, UPS and Federal Express.
International orders we strongly recommend shipping via USPS. UPS and Fed-Ex will charge additional fees.
For faster shipping option, we offer UPS and Federal Express services to your physical address inside the continental US only. The earlier in the day you place your order, the more likely we will be able to fill your order in time to go out that day.
Up to a 25% restocking fee may be charged if goods are cut and invoice is cancelled and or not paid. If ordering from a foreign country, payment must be made by credit card or verified PayPal account.
Every effort to fill orders within 24-48 hours. However, please try to anticipate the Christmas Rush (approximately late October through January 15th).
Prices are subject to change without notice.
We accept Verified PayPal payment, Visa, MasterCard, Discover, AMEX.
We will only ship to Verified PayPal Address. All PayPal orders require all materials to be cut for exact weight for shipping amounts. Up to a 25% restocking fee may be charged if goods are cut and invoice is not paid.
Please have your credit card ready when placing an order.
Shipping and Handling Charges
Due to the ever changing shipping rates through the US Postal Service, UPS and Federal Express we are charging actual shipping cost plus a $3.00 handling charge on packages.
All shipping prices are in US dollars.
All International orders will pay actual shipping rate, plus $5.00 handling fee for paperwork.
Additional cost on rolled and bulky fabric shipments.
Patterns and Books are not returnable.
Returns on Uncut Goods (e.g. hardware, notions, zippers) are accepted for full refund or exchange provided they are in new condition within 30 days of purchase, must have receipt/invoice.
Returns on Cut Goods (e.g. fabric, webbing, zipper tape): We'll refund 50% of the purchase price on goods that you don't like or change your mind about within 30 days of purchase, must have receipt/invoice.
All sales final on Closeout items. Please request a snip if you are not 100% positive with this selection.
We'll give you a full refund or exchange if we made a mistake or sent you something other than what you ordered within 30 days of purchase, must have receipt/invoice.
If you have exacting color needs, please order from a recent color swatch set or confirm your selection. Colors may change over time while the names may not.
Please call or email regarding any returns. With your return, include your name, invoice number and date of invoice.
We do not guarantee and we are not responsible for finished items.